Reconcile Hard Deletes on your BlackBerry (BES 5)

A couple years ago I described how to reconcile hard deletes for BES 4.x, and with BES 5.0 and the new web-based administration tool the process has changed a little bit.  In an Outlook/Exchange environment you can Hard Delete selected objects by pressing shift+delete, bypassing the Deleted Items folder and immediately deleting the item.

Enabling Hard Delete Reconciliation

Log into the BAS and from the Servers and Components drill down to BlackBerry Solution topology > BlackBerry Domain > Component View > Email > YourServer_EMAIL.  Click on YourServer_EMAIL and you'll be presented with the configuration screen for the Messaging Agent.

BAS - Servers and Components

Click the Messaging tab, and click the Modify Edit instance link.

Messaging - Reconcile Hard Deletes

Change Hard deletes reconciliation to True and click Save Save All to apply the changes.  That's it, no need to restart the service.

 

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2 Responses to “Reconcile Hard Deletes on your BlackBerry (BES 5)”

  1. Jim Says:

    Thanks for the info on enabling "Hard Deletions" on BES 5. Very useful!

  2. Michele Says:

    Clear and useful, thanks a lot.
    Michele

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