When Verizon shocked the world by releasing OS 5.0 for the 9530 Storm, the OS unfortunately shipped with a bug that prevents users from viewing the event log.
To view the Event Log on a Storm you need to switch to the Home screen, show the keyboard, and activate alt/num lock by holding down the '123' button. Once alt is 'locked', press ", /, ", /. That's double-quote, forward-slash, double-quote, forward-slash. On all the QWERTY devices you can type ALT+LGLG.
The OS released approved for release by Verizon (application version 5.0.0.328, bundle 508) doesn't have a Show Keyboard menu item on the home screen, leaving users with no way to view the event log or configure any event log filters.
I thew together a quick little application that does one thing, and one thing only, launch the Event Log Viewer.
OTA install: http://coreygilmore.com/ota/eventviewer/EventViewer.jad
Desktop Manager install: http://coreygilmore.com/ota/eventviewer/EventViewer.zip
Tags: BlackBerry, Event Log, OTA
November 18th, 2009 at 11:42 am
thank you for this app, very useful for us developers
November 22nd, 2009 at 1:05 am
The new way to show system long on Storm 2 with OS 5.0 is:
Press and hold ESC key, tap(no click) top-left, top-right, top-left, top-right, then select "show event log"
November 24th, 2009 at 7:43 am
@EasyDialer – Maybe with recent OS releases of the Storm 2 (not with eval unit I had, which was running 5.0.0.224), but on the Storm 1 with bundle 308 there is no Show Event Log option from the Help screen.
May 5th, 2010 at 9:42 am
You rock! I have tried everything everyone has mentioned, and NOTHING worked…until now. This was a great idea for Storm 1 owners!! I appreciate it very much.
May 11th, 2010 at 3:14 pm
I'm not tech savvy in any way. I'm having trouble getting to my event log with my storm 2. Do I install OTA or Desk top manager on my storm to view the event log by using the browser on my phone?
August 26th, 2010 at 4:15 pm
thank you very much for posting this was very helpful and phone is alot faster thanks a million
December 14th, 2010 at 3:16 pm
Thank you, thank you, thank you!! My Storm 1 has been a DOG lately & now it's back up to speed.
Cool trick @EasyDialer. Next time my husband asks me what version I'm running I'll be able to tell him right away, instead of trying to figure out where to find it.
June 27th, 2011 at 6:13 am
yooooooo , Life Saverrr thannx man i was bout to give up till i saw dis postt i Luvv it.